Alert-All Policies

FREE Ground Shipping* Delivery Times for Stock Items

  • All ground orders are shipped by UPS and occasionally Fed-Ex, FREE of charge.
  • Alaska, Hawaii APO/FPO and foreign orders will be billed at actual shipping cost.
  • Please be sure to provide us with a street address as UPS and Fed-Ex do not deliver to PO boxes!
  • Express shipping is available, please call for pricing.

* Excludes Alaska, Hawaii, and foreign orders
Map represents business delivery days from the day order is received

Shipping Map

Alert-All's Free Shipping Program has Saved the Fire Service Industry over
5.5 Million since 2001!

Purchase Orders:
If you would like be invoiced and/or use a purchase order, you can Create  Account and use a purchase order during processing your items.
Or you can print our order form and fax it to us at 1-800-445-7253.

Phone Orders:
If you prefer to order by telephone, please call us at 1-800-253-7825 during normal business hours. Our customer service representatives are happy to assist you with your order.

Rush Orders:
Please call us at 1-800-253-7825 for all rush orders.

We do not charge any additional set-up charges for any imprint. Please take note of each products estimated production time.

Sales Tax:
Sales tax is automatically added to customers in Pennsylvania, Washington, and California. If you are tax exempt, please provide us with your exemption certificate at time of order placement and we will remove the tax before processing your order.

We want all our customers to love our products as much as we do. If you are not completely satisfied with your purchase, please contact us so we can fix the problem.

Freddie Firefighter, Today’s Heroes, Cappy Firedog, Tot Finder, Fire Safety Xtreme Team, Cali Fire Pup, and Kid Rad are all Registered Trademarks of Alert-All Corporation, all rights reserved.